Skin Care Products

We offer a range of skin care products for the face and for normal and sensitive skin. Whether battling acne, rosacea, skin damage or age, hyperkeratosis and hyperpigmentation, we offer the appropriate therapy to match to any skin type or conditions.

Please ask our skin care specialists to recommend the right skin care treatment beneficial in improving and enhancing your skin appearance. She will customize a program to help you achieve your personal skin care goals.

Appointments

Dr. Swenson sees patients from 2:00 p.m. to 5:00 p.m. on Monday, and from 9:00 a.m. to 5:00 p.m. on Tuesday and Thursday. His surgery days are on Wednesday and Friday. Appointments can be made by calling (801) 303-3922 or (801) 268-4141.If you need to be seen immediately, every effort is made to schedule you an acceptable time.

First Visit

On your first visit please bring your insurance cards and referral forms when needed or you can now download the Adobe Acrobat patient forms that can be printed and filled out to save you time when you come for your visit.

Please arrive ten minutes early to fill out general and medical history forms.

Cancellations

Because of time constraints we would appreciate at least 24 hour prior notification when unable to make a scheduled appointments. There may be a charge assessed for missed appointments.

Delays

Your time is valuable. Although we try to avoid delays, emergencies sometimes occur. If our doctors are delayed, our staff will inform you of the situation. If you feel you have been waiting too long, please discuss with the receptionist.

Cosmetic Consultations

There will be a charge for all cosmetic consultations and this charge would be applied to your surgery cost if scheduled.

After Hours Care

Within our medical group, an ENT physician is available twenty-four hours a day, seven days a week. You may reach this doctor by phoning (801) 268-4141 in Salt Lake or you may proceed to an emergency room. The physician on duty will contact the on-call ENT physician from our group.

Financial Information and Payments

Fees for facial plastic surgery generally are expected in advance because this type of surgery is not covered by insurance. Payment in full for these procedures is due at the time of service. Our office accepts cash, personal checks, Visa, Discover, American Express, or Master Card.

Your insurance will not be billed and the patient is fully responsible for the total costs of the procedure.

We are concerned with medical costs and committed to providing the best available healthcare. We strive to enhance service through a convenient and reliable billing service. Our financial services department will happily assist you in resolving any questions that you may have. You may contact this department in Salt Lake at (801)268-4178 during regular business hours Monday through Friday. You can also email us at: patientaccounts@myentspecialist.com

For your convenience you can now PAY YOUR BILL ONLINE

Telephone Calls

Our office staff has been trained to answer most questions. If the question is one that only our physicians can answer our staff will consult with them and respond as as soon as possible. Generally we return calls during lunch and at the end of regular business hours. Urgent calls are given priority. If you believe that a prescription may be required, please have the phone number of your pharmacy available.

Prescription Refills

Many medications have indicated refills , which can be obtained from your pharmacy without calling our office. Because many diseases have similar symptoms, please understand that we may require an office visit before any medication is provided. If you have not been seen in the clinic for 6 months, we are not comfortable with the over-the-phone diagnosis. After office hours we do not have access to your medical records. Please advise us in as to your history, allergies to medications, etc., and remember to have your pharmacy phone number available.

Patient Information Forms

In order to save time when you visit our office for an appointment, please click the printable forms now available on our website.

Please remember to sign and bring this form with you together with your insurance cards, x-rays or medical records when you come to the office for your first visit.

• Patient Information Form
• Patient Health History Form
• HIPAA Privacy Notice
• Patient Record of Disclosures
• Records Release From FacialMD
• Records Release To FacialMD

In Conclusion

We are glad you have chosen us to assist you with your facial plastic surgery needs. We strive to provide the best professional care possible. The patient-doctor relationship is one of the most gratifying facets of the medical profession and look forward to caring for you and your family.